Reference

How hibajji Handles Your Personal Information

This page sets out exactly what data we collect when you open an account, fund it via bKash, Nagad or Rocket, and use the platform — and what we do with it.

Account data stays encryptedbKash, Nagad, Rocket wallet data protectedNo data sold to third partiesYou can request your data at any timeBangladesh-focused data handling

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encryption at Every Step

Account passwords, wallet references and session tokens are encrypted in storage and in transit. We use SSL across all account pages so your bKash or Nagad details are never exposed in plain text.

Cookie Use and Controls

We use cookies to keep you logged in, remember your language preference and measure which pages load slowest on mobile. You can adjust non-essential cookie settings from the cookie banner on your first visit.

Data Retention and Deletion

Active account data is kept while your account is open. After closure, we retain only what applicable obligations require us to hold. Anything beyond that scope is deleted on a scheduled cycle.

Requesting Access or Changes

You have the right to ask what data we hold about you, correct inaccurate records, or request deletion of data we are not obliged to retain. Contact our privacy team by email with your registered account details.

What This Privacy Policy Covers

hibajji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account on hibajji, we collect the details you submit — name, contact information, and the wallet identifiers tied to your bKash, Nagad or Rocket account. We collect this to verify your identity, process deposits and withdrawals, and keep your account secure. We

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also gather device and session data automatically — browser type, IP address, pages visited — to detect unusual login activity and keep the platform stable. We do not share your personal information with advertisers or unrelated third parties. Where we work with payment processors to route
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your bKash or Nagad transaction, those processors receive only the minimum data needed to complete the transfer. We retain your account data for as long as your account remains active and for a period after closure as required by applicable obligations. If you close your account,
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you may request deletion of personal data we are not legally required to keep. Because this platform's availability depends on local law and eligible regions, the data rights available to you may vary. Our policy is updated when our practices change, and the current version is
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always the one shown on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Email Privacy Team

Send data access, correction or deletion requests to our privacy contact address. We aim to acknowledge your request within two working days and respond fully as soon as we can.

Live Chat Support

Open the live chat window from your account dashboard to raise a privacy concern directly with our support team. Chat is available for logged-in account holders.

Account Settings Path

Some data preferences — such as marketing communications — can be adjusted straight from your account settings page without contacting us. Log in, go to Settings, then Privacy.

Common Questions About Your Privacy on hibajji

These are the questions we hear most often about how your account data is collected, stored and managed. If your question is not here, reach us through live chat or the privacy email address.

We collect your name, contact details and the wallet reference you use — bKash, Nagad or Rocket — to fund your account. We also log device and session data for security purposes.

We do not sell your data. We share only the minimum needed with payment processors — like bKash or Nagad — to complete your transaction. No data goes to advertisers.

Send a data access request to our privacy email address with your registered account details. We acknowledge within two working days and provide your data summary after verification.

Yes. Once your account is closed, you can request deletion of data we are not legally required to keep. Contact the privacy team by email and we will confirm what can be removed.

We retain only what applicable legal or regulatory obligations require after account closure. Everything beyond that mandatory scope is removed on our scheduled deletion cycle.

Your wallet references are encrypted in storage and never shown in plain text. During a live transaction, only the payment processor handling that specific transfer receives the relevant wallet detail.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoHibajji Banking

How hibajji Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Email Privacy Team

Live Chat Support

Account Settings Path

Common Questions About Your Privacy on hibajji

01 What personal data does hibajji collect when I register?

02 Does hibajji share my data with other companies?

03 How can I see the data hibajji holds about me?

04 Can I ask hibajji to delete my personal data?

05 How long does hibajji keep my account data after I close my account?

06 Are my bKash, Nagad and Rocket details safe on hibajji?

Privacy Policy

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